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Pathfinder Media GmbH

Privacy Policy

Last updated: 28 August 2026

1. Introduction

  • 1.1
    We are committed to safeguarding the privacy of our website visitors and service users.
  • 1.2
    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
  • 1.3
    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
  • 1.4
    In this policy, "we", "us" and "our" refers to Pathfinder Media GmbH. For more information about us, see Section 13.
  • 1.5
    This privacy policy is relevant to the following websites:
    • pathfindermediagroup.com
    • eso-sets.com
    • eso-skillbook.com
    • eso-housing.com
    • eso-hub.com
    • esoserverstatus.net
    • alcasthq.com
    • woeler.tech
    • woeler.dev
    • dwemerautomaton.com
    • esoleaderboards.com
    • gameslantern.com
    • mmo-fashion.com
    • gamemaps.gg

2. Credit

3. How we use your personal data

  • 3.1
    In this Section 3 we have set out:
    1. the general categories of personal data that we may process;
    2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
    3. the purposes for which we may process personal data; and
    4. the legal bases of the processing.
  • 3.2
    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. Where this processing relies on cookies or similar technologies that are not strictly necessary for the provision of our services, the legal basis for the processing is your consent. Where no such technology is used, the legal basis is our legitimate interests, namely monitoring and improving our website and services.
  • 3.3
    We may process information relating to your user account ("account data"). The account data may include your username, email address, password (which we hold only in hashed form), avatar image, profile description and account settings. The source of the account data is you. The account data may be processed for the purposes of operating your account, providing our services, enabling you to create and publish content, ensuring the security of our website and services, and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract, and our legitimate interests, namely the proper administration of our website and business.
  • 3.4
    We may process your personal data that is provided in the course of the use of our services ("service data"). The service data may include the timing, frequency and pattern of service use. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
  • 3.5
    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • 3.6
    We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
  • 3.7
    In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  • 3.8
    Please do not supply any other person's personal data to us, unless we prompt you to do so.
  • 3.9
    We may process information that you submit for publication through our website or services ("publication data"). The publication data may include character builds, build names and descriptions, wiki contributions, guides, profile text and images that you upload, together with associated metadata such as submission timestamps. The source of the publication data is you. The publication data may be processed for the purposes of operating our website and services and publishing your contributions. The legal basis for this processing is the performance of a contract between you and us and/or our legitimate interests, namely the operation of our community features.
  • 3.10
    We process publication data, account data and associated technical data for the purposes of content moderation. This includes screening, reviewing and, where necessary, editing, removing or restricting access to content submitted to our services, and enforcing our terms of service and community guidelines. The legal bases for this processing are our legitimate interests, namely maintaining a lawful, safe and advertiser-suitable platform and protecting our users, our advertising partners and our business; and compliance with a legal obligation to which we are subject, including our obligations as a provider of hosting services under Regulation (EU) 2022/2065 (the Digital Services Act).
  • 3.11
    Content submitted to our services is screened automatically at the point of submission. This screening is carried out using word-filtering software operated on our own infrastructure, and using the content moderation service provided by OpenAI.
    Where the OpenAI moderation service is used, the content of your submission — including the text you have entered and any image you have uploaded — is transmitted to OpenAI for analysis, and a classification result indicating whether the content may fall into categories such as hate, harassment, violence, self-harm or sexual content is returned to us. OpenAI acts as our processor for this purpose and processes the content only on our instructions. OpenAI does not use content submitted through its application programming interface to train its models. Further information about the transfer and retention of this data is set out in Sections 5 and 6.
    Images submitted to the OpenAI moderation service are additionally scanned by OpenAI for child sexual abuse material. Where such material is detected, OpenAI retains the image for manual review and may report it to the competent authorities, irrespective of our instructions or the retention periods described in Section 6.
    Automated screening does not by itself determine the outcome of your submission. All submissions are additionally reviewed by a member of our staff, and any decision to remove content or to restrict an account is taken by a person. If you wish to contest a moderation decision, you may contact us using the details in Section 13.

4. Providing your personal data to others

  • 4.1
    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  • 4.2
    We may disclose email addresses to our suppliers or subcontractors insofar as reasonably necessary for sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
  • 4.3
    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  • 4.4
    We disclose content that you submit to our services, including any images it contains, to OpenAI Ireland Limited for the content moderation purposes described in Section 3.11. OpenAI's privacy policy is available at https://openai.com/policies/privacy-policy/. We have concluded a data processing agreement with OpenAI governing this processing.
  • 4.5
    We use Google LLC to store back-up copies of our databases, as described in Section 6.4. Google acts as our processor for this purpose. Google's privacy policy is available at https://policies.google.com/privacy.
  • 4.6
    All or partial advertising on our websites and applications is managed by Playwire LLC. If Playwire publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymised data for advertising purposes. To learn more about the types of data collected, how data is used and your choices as a user, please visit https://www.playwire.com/privacy-policy.
  • 4.7
    Where content is flagged by the automated screening described in Section 3.11, an alert is sent to our internal moderation channel, which is hosted on the Discord service operated by Discord Inc. These alerts contain the classification categories that were triggered, a link to the content in question and, where the content was submitted by a registered user, that user's username. They do not contain the content of the submission itself. Discord's privacy policy is available at https://discord.com/privacy.

5. International transfers of your personal data

  • 5.1
    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
  • 5.2
    The hosting facilities for our website are situated within the European Economic Area.
  • 5.3
    Certain of our service providers process personal data outside the EEA, including in the United States. Where personal data is transferred outside the EEA, that transfer is protected by appropriate safeguards, namely the standard contractual clauses adopted by the European Commission, or by a European Commission adequacy decision where one applies to the recipient. You may request further information about the safeguards applying to a particular transfer by contacting us using the details in Section 13.
  • 5.4
    Content submitted to our services and transmitted to OpenAI for the moderation purposes described in Section 3.11 is processed by OpenAI on infrastructure located in the United States. This transfer is protected by the standard contractual clauses adopted by the European Commission, incorporated into the data processing agreement we have concluded with OpenAI.
  • 5.5
    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

  • 6.1
    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
  • 6.2
    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  • 6.3
    We will retain and delete your personal data as follows:
    1. Cookie data will be retained for no longer than 30 days.
    2. Account data will be retained for the duration of your account. Where you close your account, your account data will be deleted immediately from our live systems, subject to the back-up arrangements described in Section 6.4 and to the retention of moderation records described at paragraph E below.
    3. Publication data submitted by registered users will be retained for as long as it remains published, and will be deleted when the content is removed or when you close your account.
    4. Content submitted without a registered user account will be automatically deleted 30 days after submission.
    5. Records relating to content moderation — including the classification categories that were triggered, a link to the content concerned, the username of the submitting user where applicable, the outcome of any review and the time at which it took place — are retained indefinitely. We retain these records in order to maintain an enforcement history, to identify repeated breaches of our guidelines, to handle appeals against moderation decisions, to comply with our obligations as a provider of hosting services, and for the establishment, exercise or defence of legal claims. These records are retained notwithstanding the closure of an account. Screening results for content that passes moderation are not retained.
    6. Correspondence data will be retained for 24 months following the conclusion of the relevant correspondence.
    7. Notification data will be retained until you unsubscribe, and for 6 months thereafter.
  • 6.4
    We maintain back-up copies of our databases in order to protect against data loss. Back-up copies are held for 30 days, after which they are placed in the deleted-items area of our storage provider, where they are automatically and permanently erased after a further period of up to 30 days. Where our storage provider offers an administrative recovery facility, a back-up copy may remain recoverable for a limited further period, currently up to 25 days.
    This means that where personal data has been deleted from our live systems, a residual copy may persist within our back-ups for a period of up to 85 days from the date of deletion, after which it is permanently erased. Back-up copies are not used for any operational purpose and are accessed only in the event of data loss.
  • 6.5
    Content transmitted to OpenAI for the moderation purposes described in Section 3.11 is retained by OpenAI for a period of up to 30 days for the purpose of monitoring misuse of its services, after which it is deleted, unless OpenAI is required to retain it in order to comply with a legal obligation. This period runs independently of the retention periods set out in Section 6.3.
  • 6.6
    Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

  • 7.1
    We may update this policy from time to time by publishing a new version on our website.
  • 7.2
    You should check this page occasionally to ensure you are happy with any changes to this policy.
  • 7.3
    We may notify you of changes to this policy by email or through the private messaging system on our website.

8. Your rights

  • 8.1
    In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
  • 8.2
    Your principal rights under data protection law are:
    1. the right to access
    2. the right to rectification
    3. the right to erasure
    4. the right to restrict processing
    5. the right to object to processing
    6. the right to data portability
    7. the right to complain to a supervisory authority
    8. the right to withdraw consent
  • 8.3
    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data, free of charge. Provision of such information is subject to our verifying your identity. We will normally do this by confirming your request from the email address registered to your account. Where we have reasonable doubts as to your identity, we may request further information, limited to what is necessary to confirm it.
  • 8.4
    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
  • 8.5
    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
  • 8.6
    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
  • 8.7
    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
  • 8.8
    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
  • 8.9
    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
  • 8.10
    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • 8.11
    You may exercise any of your rights in relation to your personal data by contacting us using the details outlined in section 13.
  • 8.12
    Where content you have submitted has been transmitted to OpenAI for the moderation purposes described in Section 3.11, OpenAI retains a copy for up to 30 days as described in Section 6.5. Where we act on a request for erasure, we will delete the personal data that we hold, but the copy held by OpenAI will be deleted at the end of that period rather than immediately.

9. About cookies

  • 9.1
    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  • 9.2
    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • 9.3
    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

  • 10.1
    We use cookies for the following purposes:
    1. authentication - we use cookies to identify you when you visit our website and as you navigate our website;
    2. status - we use cookies to help us to determine if you are logged into our website;
    3. security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
    4. advertising - we use cookies to help us to display advertisements that will be relevant to you (advertising on our websites is managed by Playwire LLC);
    5. analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics, ComScore, Google Tag Manager);
    6. cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

11. Cookies used by our service providers

  • 11.1
    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  • 11.2
    We use Google Analytics and Comscore to analyse the use of our website. Google Analytics and Comscore gather information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. Comscore’s privacy policy is available at https://www.comscore.com/About-comScore/Privacy-Policy.
  • 11.3
    We publish interest-based advertisements on our website. These are tailored to reflect your interests, determined by tracking your behaviour on our website and on other websites across the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the Google AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.
  • 11.4
    Advertising on our websites is managed by Playwire LLC, which works with a number of advertising partners and demand sources. These partners use cookies for retargeting and for targeting advertisements based on your interests. Playwire's privacy policy is available at https://www.playwire.com/privacy-policy. Details of the advertising partners currently operating on our websites, together with links to their privacy policies, are available through our cookie consent tool.

12. Managing cookies

13. Our details

  • 13.1
    This website is owned and operated by Pathfinder Media GmbH.
  • 13.2
    You can contact us:
    1. by email, using this email address hello (at) pathfindermediagroup.com